TRAVEL IMPRESSIONS, LTD. TERMS & CONDITIONS
TERMS AND CONDITIONS APPLICABLE TO LAND ONLY, SCHEDULED AIR PACKAGES AND CHARTER AIR PROGRAMS:
THIS AGREEMENT CONTAINS THE TERMS AND CONDITIONS BY WHICH TRAVEL IMPRESSIONS, LTD., 425 SMITH STREET, SUITE 2, FARMINGDALE, NY 11735 IN CONSIDERATION FOR A PARTICIPANT’S PAYMENT, AGREES TO PROVIDE THESE TRAVEL TOURS. ALL PRODUCTS AND SERVICES DEPICTED IN THIS BROCHURE ARE SUBJECT TO CHANGE WITHOUT NOTICE. THE INFORMATION IN THIS BROCHURE IS CURRENT AS OF THE DATE OF PRINTING AND MAY BE DIFFERENT ON YOUR BOOKING OR TRAVEL DATES. PLEASE VISIT WWW.TRAVELIMPRESSIONS.COM FOR THE MOST CURRENT INFORMATION. READ THIS AGREEMENT CAREFULLY. PAYMENT TO TRAVEL IMPRESSIONS, LTD. OR YOUR TRAVEL AGENT CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS.
RESERVATIONS AND PAYMENT: Travel Impressions, Ltd. accepts payment by credit and debit cards issued on the following networks: AMERICAN EXPRESS, VISA, MASTERCARD, or DISCOVER. Any other person or entity (including a travel agent) who receives monies from participants does so strictly as an agent of participants. Transportation Security Administration (TSA) regulations require you to provide your full name as it appears on your travel documents, date of birth, and gender at the time of booking for the purpose of watch-list screening. Failure to provide this information will result in you not being allowed to travel. For details, visit tsa.gov. Once your reservation is confirmed, the amendment and cancellation charges as explained in the Fair Trade Contract apply. When booking with an airline-sponsored credit card, benefits such as free baggage fees which may apply when booking with the airline directly WILL NOT apply to your Travel Impressions vacation.
DEPOSIT REQUIREMENTS/LATE BOOKING FEE: Full payment of the Cancel for Any Reason Waiver and Travel Protection Plan is due at the time of booking, if selected. For vacation packages utilizing published airline tickets, a deposit of $150 per person plus full payment of the air portion of the package is required (credit cards only), which will be forfeited if the booking is cancelled. For vacation packages using contracted scheduled air, the minimum deposit is generally $150 per person, however, select contracted airfares may have lower deposit requirements. Travel Impressions reserves the right to issue scheduled airline tickets once the applicable deposit has been paid. The balance due must be paid at least 45 days before departure. For bookings within 45 days of departure, full payment is due at time of booking. Certain bookings are subject to different deposit and payment requirements. We reserve the right to treat the booking as cancelled by you if the balance due is not paid when due. All reservations made 14 days or less prior to departure will be charged a $25 special handling fee to cover costs associated with expedited processing of the booking.
DOCUMENTS: Documents will be mailed/emailed 21 days prior to departure and if you book before that time, once full payment is received. Document reissue fee is $25 per booking plus supplier fees.
CHECK-IN PROCEDURE: Failure to check-in for your flight at the appropriate time may result in denied boarding and a refund may not be granted. Check-in times vary by carrier/airport and all participants are required to check with the carrier for the most current information.
LIABILITY STATEMENT: Travel Impressions, Ltd. and its parent, subsidiaries, affiliates and representatives (collectively, "TI"), act as agents for independent travel suppliers, such as airlines, hotels and other independent suppliers to provide you with the services you purchase; and is represented in destination by companies organized and existing in that destination, including providers of transportation and excursions. We have taken all reasonable steps to ensure that proper arrangements have been made for your vacation. However, we do not accept and expressly disclaim any liability for the actions or omissions of these independent suppliers. If you find you have any dispute with such persons, however, we will give you as much reasonable help as we can in resolving a dispute.
You understand and agree that TI shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from the acts or omissions of these independent travel suppliers, including but not limited to delays, overbookings, cancellation of services, cessation of operations, accidents, failures of equipment, or changes in fares, itineraries or schedules.
TI cannot control and will not be responsible for bodily injury, property or other damage or loss caused by factors beyond our control, including but not limited to flight delays, airline turbulence, transportation accidents, war, terrorism, weather, quarantine, sickness, government restrictions, regulations or actions, mechanical breakdowns, acts of God, fires, earthquakes, floods, climatic aberrations, acts of civil unrest, strikes, riots, theft, disease or accidents, or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, other unforeseen circumstances, or any other cause beyond our control, including your physical, medical or mental disabilities, your failure to obtain valid travel documents or your failure to follow travel instructions. Under no circumstances shall TI be liable for any special, incidental or consequential damages arising from the foregoing. Certain exclusions may not apply in some jurisdictions.
Travel Impressions, Ltd., the airlines and other suppliers it uses, issue tickets, coupons or electronic documents covering transportation, hotel accommodations and other services and facilities. Neither Travel Impressions nor these suppliers, or their respective subagents, shall be held liable for loss or damage to property or injury of person caused by reason of any act, omission, defect or negligence by any other hotel agency, transportation company or party providing such services or facilities.
All airlines concerned are not liable for any claim arising out of or in connection with carriage or other services or features otherwise performed or occurring in connection with this package, except as provided in the conditions of carriage for the airlines and the passenger tickets issued in conjunction with this package. TI is not responsible under any circumstances for any injury or damages you may suffer in connection with your air or ground transportation.
All prices and features described in Travel Impressions' promotional materials and website are subject to change without notice. Some hotel room photographs do not depict the standard room category. If any term or provision of this contract is held invalid or otherwise unenforceable, the enforceability of the remaining terms or provisions will not be impaired thereby.
INTERMEDIARY DISCLOSURE: Travel Impressions, Ltd. assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary.
TERMS OF PURCHASE: Please note that separate terms and conditions dictated by the applicable supplier will apply to your reservation and purchase of products and services. You agree to abide by such terms and conditions, including payment of all amounts when due and compliance with the applicable supplier's policies, rules and restrictions regarding availability and use of fares, products and services. You understand that any violation of any such supplier's terms, conditions, policies, rules or restrictions may result in (a) your forfeiting any monies paid for such reservation or purchase, (b) cancellation of your reservation or purchase, (c) your being denied access to any flights, hotels or other products or services, and (d) Travel Impressions, Ltd. debiting your account for any costs Travel Impressions, Ltd. incurs as a result of such violation. You acknowledge that you will be responsible for all charges, fees, duties, taxes and assessments arising out of your purchase of the travel products from Travel Impressions, Ltd.
FLIGHT INFORMATION: Your travel agent will be able to confirm the latest flight details at the time you make your reservation, and these will also appear on the booking confirmation we issue when we receive your deposit. Once your booking is paid in full, we dispatch your electronic documents which will contain your flight information. All times are subject to change. It is your responsibility to reconfirm your flight times prior to departing for the airport. TI assumes no responsibility for any passengers making independent connections to flights booked through Travel Impressions, Ltd.
LUGGAGE AND PERSONAL PROPERTY: When you fly to and from your destination the Conditions of Carriage apply, some of which limit or exclude liability. The Conditions of Carriage are available by requesting them in writing from the carrier or by request at the airport. Some airlines do not cover damage to soft-sided luggage. For international travel to which the Montreal Convention applies (including domestic portions of international travel), the airlines’ liability is limited to 1,131 SDR (Special Drawing Rights) per customer for checked and unchecked baggage. Special Drawing Rights (SDR) is an international monetary fund unit of currency. SDR’s will be converted to U.S. dollars using the rate in effect on the mishandled baggage settlement date. Exchange rates are available online at imf.org. These limits will apply unless an excess valuation is declared at the time of check-in. All lost or damaged luggage must be reported to an airline representative at the destination airport by the passenger before you leave the airport. Checked baggage taken from the terminal building at the destination will be considered to have been received in good condition and no claim for loss or damage will be accepted after baggage has been removed from the terminal. The maximum liability of the ground transportation company in resort for lost or damaged property is $400. Loss or damage must be reported immediately. Travel Impressions does not accept liability for client luggage or personal property.
PACKAGE PRICE: The package prices include only items specifically stated in the participant(s) itinerary. Certain secondary features of a package (e.g., cocktail party, free sports, etc.) are based on supplier policy and may be changed, added or deleted after printing of literature. Hotel has the right to substitute services or accommodations in similar categories for items listed in the literature. Foreign government departure taxes, fees and tourist cards may be collected at the destination by the respective government authority. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel at check- out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.
The Department of Transportation (D.O.T.) has defined air transportation, tour or tour component as purchased when the full amount of that air transportation, tour or tour component has been paid by the consumer. Our intention is to provide you with the vacation which you have selected, at the price in effect at time of booking.
Pre-purchase price increases (increases to a vacation package without full payment on the record) including but not limited to an increase in the price of the air seat, an increase in the price for the carriage of the passenger baggage, an increase in the applicable fuel surcharge, or an increase in a government imposed tax or fee may apply. If for any reason we have to increase the price of your vacation, including an error made in computing your price, we will offer you the option of cancellation without charge, provided that you advise us within seven days of your receipt of notice of the increase. Post-purchase price increases (increases to a vacation package that has full payment on the record) are prohibited except for those increases related to government imposed taxes and fees. Change fees do not constitute an increase in the price of an already purchased ticket, as technically the consumer is purchasing a new ticket for new travel.
CHANGES AND CANCELLATIONS: Special features offered by hotels are subject to change at the hotel's discretion. In the unlikely event that a major change involving a pre-departure change of hotel, departure or return date, departure city or destination becomes necessary, we will notify you as soon as possible via the contact information in the booking. If you find the revised arrangements we offer unacceptable, you will have the option of cancellation without charge provided that you notify us within seven days of your receipt of notice of the change (or prior to departure date if notified less than seven days prior). In the event of a change, we will try to substitute comparable services, but in the event of complete cancellation by us or a supplier, or if landing rights are denied by a foreign government, the flight will be cancelled with a full refund.
If the number of individuals occupying a room changes due to an amendment or cancellation, the remaining travelers will be responsible for any additional costs incurred as a result of a change in the per person occupancy rate. If all passengers change it is considered a new booking and cancellation penalties will apply. Suppliers’ cancellation provisions on optional tours only allow a refund if cancelled with the notice required by the supplier - see the excursion company for the applicable notice provisions or to arrange a refund. To cover your cancellation and change fees, you may purchase the Cancel for Any Reason Waiver and Travel Protection Plan which must be included in the deposit or at time of booking.
Land Only and Scheduled Air Packages: Pre-departure: cancel penalty of $50 per person and booking change fees of $25 per booking TI fee plus applicable hotel and airline penalties. Some air carriers and hotels do not allow name changes. Scheduled air change/cancellation fees may be up to 100% of the fare.
Name Changes and Corrections, and Hotel Changes: Hotel changes: $25 TI fee plus applicable hotel penalties. Land only and scheduled air name change fees/corrections and hotel changes: $50 per person TI fee plus applicable hotel and airline penalties. Some air carriers and hotels do not allow name changes. Scheduled air change/cancellation fees may be up to 100% of the fare.
Your travel agent must notify Travel Impressions immediately of any changes or cancellations. All communications pre-departure must be via your travel agent. If you provide a substitute participant on a vacation, cancellation charges will be waived, but change fees apply; restrictions may apply.
For charter cancel and change fees see Section 2.
REFUND POLICY: The right to a refund is limited if a participant changes plans prior to or after the trip is taken. All requests for refunds must be submitted in writing through the booking agent to Travel Impressions, Ltd. or directly with Travel Impressions, Ltd. if the booking was made directly with Travel Impressions, Ltd., except in the case of pre-trip which can be done over the phone. All appropriate receipts/vouchers and documentation must accompany the refund request. No refund will be made for package features the participant opts not to use. "No show" penalties could be up to 100% of the package or component costs. The rights and remedies made available herein are in addition to any others available under applicable law. However, Travel Impressions, Ltd. offers refunds under this agreement with the express understanding that endorsement of a refund by participant(s) constitutes a waiver of any such additional rights and remedies against Travel Impressions, Ltd.
CANCEL FOR ANY REASON WAIVER* AND TRAVEL PROTECTION PLAN: The Cancel for Any Reason Waiver and Travel Protection Plan contains both non-insurance and insurance features. Enrollment is optional and once enrolled, the cost associated with the Cancel for Any Reason Waiver portion of the Plan will not be refunded. Cancel for Any Reason Waiver is a noninsurance feature and is provided by Travel Impressions, Ltd.
Travel Insurance benefits are underwritten by Arch Insurance Company, with administrative offices in Jersey City, NJ, NAIC # 11150 under Policy Form series LTP 2013 and applicable amendatory endorsements.
This plan provides insurance coverage that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. If you have any questions about your current coverage, call your insurer, insurance agent or broker.
*Cancel For Any Reason Waiver is provided by Travel Impressions. Note to Minnesota, Missouri and New York residents only: The Cancel For Any Reason Waiver can be purchased separate from the Travel Insurance. Contact 1-877-538-3815 for details.
*Travel Impressions, Ltd., is a licensed insurance provider in certain states, and will provide services to you as a representative of and on behalf of Arch Insurance Company, in all other states it operates as Travel Retailer under Aon Affinity. To review your state-specific policy details, visit https://www.archinsurancesolutions.com/coverage/travimp.
CHOICE OF LAW; RESOLUTION OF DISPUTES: This Agreement is governed by the laws of, and disputes shall be venued in, the State of New York, without reference to its choice of law doctrine. All disputes, claims or controversies arising out of or related to the services of this agreement shall be submitted to mediation and if the matter is not resolved through mediation, it shall be submitted for arbitration. Unless we agree otherwise in writing, any mediation and/or arbitration shall take place in the State of New York, New York County, and shall be administered by, and pursuant to the rules of, the American Arbitration Association. Disputes shall be arbitrated on an individual basis. There shall be no right or authority for any disputes to be arbitrated on a class action basis or in a purported representative capacity on behalf of the general public, other travel customers or other persons similarly situated. The arbitrator’s authority to resolve disputes and to make awards is limited to disputes between you and us alone, and is subject to the limitations of liability set forth above. Furthermore, disputes brought by either party against the other may not be joined or consolidated in arbitration with disputes brought by or against any third party, unless agreed to in writing by all parties. No arbitration award or decision shall be given preclusive effect as to issues or claims in any dispute with anyone who is not a party to the arbitration. Should any portion of this section regarding the arbitrator’s authority to resolve disputes between only you and us be stricken from this agreement or deemed otherwise unenforceable, then this entire section shall be stricken from this agreement. The provisions of this section may be enforced in a court of competent jurisdiction and the party seeking enforcement shall be entitled to an award of all costs, fees and expenses (including attorney fees), to be paid by the party against whom enforcement is ordered. This arbitration provision is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act, 9 U.S.C. Sections 1-16, as it may be amended. Certain exclusions may not apply in some jurisdictions.
AIR TRANSPORTATION: Important airline ticket terms and conditions and other important notices apply to air transportation. Please visit http://www.travimp.com/airlinetickettc.html for more information. For further information, contact your airline representative. Violation of these restrictions will result in imprisonment and financial penalties.
HAZARDOUS MATERIALS RESTRICTIONS AND INSECTICIDE NOTICE: The FAA has issued "Hazardous Materials Restrictions" effective as of Jan. 1, 2015 - Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Special restrictions and limitations for transporting Hazardous Materials and specifically Lithium Ion batteries, refer to www.faa.gov/go/packsafe for more information. In the event a carry-on bag cannot be accommodated in the passenger cabin and has to be placed below in a cargo bin for any reason, any electronic device or spare Lithium-ion or any other type of battery permitted in carry-on baggage MUST be removed from the carry-on bag and remain in the possession of the passenger in the passenger cabin. For further information, contact your airline representative. Some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at https://www.transportation.gov/airconsumer/spray.
REQUIRED ENTRY/RE-ENTRY REQUIREMENTS: Proper documentation is your responsibility. The following information gives current requirements for United States citizens, effective at time of printing. This information may change, so see your travel agent or contact the consulate for the country to which you are traveling for current requirements. Passengers returning to the U.S. by air from any international destination must have a valid passport, and may be denied boarding by the airline if the passport is damaged, mutilated, or has excessive wear. A "Passport Card" is not acceptable. If your name on your passport (or for non-U.S. citizens, valid travel documents) does not match your name on your travel vouchers/tickets, you will not be allowed to travel. A passport valid for a minimum of 3 months past the date of arrival is required for U.S. citizens traveling to Panama. For details on how to obtain a passport, contact your local courthouse or post office. If you are not a U.S. citizen, contact the embassy of the country to which you are traveling to determine required entry documents. We regret that we cannot accept unaccompanied minors under 18 for any travel. Failure to comply with the above requirements will result in you not being allowed to travel. Passed by Congress in 2005, the REAL ID Act established minimum ID security standards and prohibits federal agencies, like TSA, from accepting licenses and identification cards for official purposes from states that do not meet these standards. Passengers with a driver's license issued by a state that is not compliant with the REAL ID ACT (and has not been granted an extension) will need to show an alternative form of acceptable identification for domestic air travel to board their flight. To check whether your state is compliant or has an extension, visit https:// www.dhs.gov/real-id. If your state-issued ID or driver's license is not compliant, visit https://www.tsa.gov/travel/security-screening/identification for alternate forms of acceptable ID.
DENIAL OF ENTRY: Certain countries may deny entry to travelers with even a minor criminal record, and if not a U.S. citizen, entry back into the U.S. Check with the U.S. Embassy and the embassy or consulate of the country being visited to ensure you can travel as planned. Travel Impressions does not accept responsibility if you are denied entry and cancellation penalties apply.
TRAVELING WITH CHILDREN: Some airlines do not charge for infants under two years of age, but the infant must sit on an adult’s lap. Some airlines charge for infants or infant air-related taxes. Some countries charge infant departure taxes. If an infant reaches the age of two at any time during the vacation, federal law requires the purchase of a separate seat for any remaining portions of the flight. Mexican-born minors under 18 years of age traveling alone or with someone other than a parent or legal guardian, require special documentation to depart Mexico, even if the Minor is a Dual Mexican Citizen. For details, contact the Mexican embassy or visit: https://mx.usembassy.gov/implementation-of-mexican-regulations-regardingminor-travel. If your reservation includes children at a hotel not accepting children, you will be denied check-in at resort and will be responsible for any additional costs.
Hotels may check passports to verify that children qualify for any discounted rate, and any applicable added charges are your responsibility. Child ages apply at time of travel, not at time of booking. Restrictions apply to "Kids Stay, Play and Eat FREE" programs. Children must be accompanied by full-paying adults. At select hotels, a single parent traveling with up to three children may not be charged the single supplement. The hotels reserve the right to collect the single supplement in resort, or cancel any extra room upon arrival, if the promotional policy is not used in the manner for which it was intended. Restrictions apply.
HEALTH AND SAFETY TIPS: While most travel—domestic and international—is completed without incident, travel to certain destinations may involve more risk than travel to other destinations. Balcony railing heights in Mexico are lower than the mandated heights in the United States, and also may be lower in other countries. Low balcony railings create a risk of falls which may result in serious injury or death. Use common sense while vacationing abroad. For example, if you choose to drink alcohol, do so in moderation. In addition, be cognizant of the effects of mixing alcohol and certain medications. Should someone in your party become ill while on vacation, alert the resort front desk for immediate medical attention or call the emergency number provided by the resort. Also advise your Travel Agent as soon as possible, who may be able to provide assistance. If you have medical issues or concerns about medical services, Travel Impressions, Ltd. urges you to contact your hotel with specific questions. Please be aware that medical standards and training of emergency responders and resort medical facilities vary greatly, and health care abroad may not be the same as you might expect at home. It may be standard policy for hospitals and medical providers abroad to require cash payment upfront for services. Check with your insurance provider regarding claims for reimbursement. Sports and aquatic equipment, especially scuba gear, may not meet U.S. safety standards and many resort pools and beaches may lack lifeguards. In tropical climates, we strongly recommend the use of insect repellent, especially during rainy season; seek shade in order to avoid heat exhaustion, and stay hydrated. Bottled drinking water is recommended.
Travel Impressions, Ltd. urges passengers to review current travel advisories, warnings and restrictions issued by the U.S. government before booking any travel. For details, visit www.travel.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac and www.customs.gov. BY OFFERING FOR SALE TRAVEL TO PARTICULAR DESTINATIONS, TRAVEL IMPRESSIONS, LTD. DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH DESTINATIONS IS SAFE, ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR ANY DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.
RIVIERA MAYA ECO TAX: In an effort to continue to preserve, conserve, and beautify the destination, Riviera Maya's Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room, per day upon check-out; the proceeds will be deposited in an environmental trust to fund local projects.
KNOW BEFORE YOU GO: For travel tips and information visit http://www.travimp.com/edocs/knowbeforeyougo.html.
FOR CUSTOMERS PURCHASING TRAVEL IN THE STATE OF CALIFORNIA: Our California State Seller of Travel Registration number is 2029006-20. Travel Impressions, Ltd. is not a participant in the California Travel Consumer Restitution Fund but is a member of the United States Tour Operators Association ("USTOA"). California law requires certain sellers of travel to have a trust account or bond. This business has an account with the USTOA in the amount of $1,000,000.00 (US). Travel Impressions, Ltd., as an Active Member of USTOA, is required to post $1 Million with USTOA to be used to reimburse, in accordance with the terms and conditions of the USTOA Travelers Assistance Program, the advance payments of Travel Impressions, Ltd. customers in the unlikely event of Travel Impressions, Ltd. bankruptcy, insolvency or cessation of business. Further, you should understand that the $1 Million posted by Travel Impressions, Ltd. may be sufficient to provide only a partial recovery of the advance payments received by Travel Impressions, Ltd. Complete details of the USTOA Travelers Assistance Program may be obtained by writing to USTOA at 275 Madison Avenue, Suite 2014, New York, New York 10016, or by e-mail to firstname.lastname@example.org or by visiting www.USTOA.com.
ADDITIONAL TERMS AND CONDITIONS APPLICABLE TO PUBLIC CHARTER FLIGHTS/DEDICATED VACATION FLIGHTS: Please read and accept the following Terms and Conditions which govern your purchase of a Public Charter Flight. Payment for your travel constitutes acceptance of these Terms and Conditions.
Travel Impressions, Ltd. has made arrangements to sell Public Charter Flights operated by Apple Vacations, LLC ("Operator"), located at 7 Campus Boulevard, Newtown Square, PA 19073. Operator has made arrangements for international air transportation to your vacation destination via certified charter carriers filed under Department of Transportation (D.O.T.) regulations.
CHARTER DEPOSIT REQUIREMENTS: To reserve your vacation, provide the required booking information and pay the applicable deposit per person, including payment of the Cancel for Any Reason Waiver and Travel Protection plan (if selected). For charter vacations booked outside of 45 days of departure, the required deposit is $150 per person. For charter bookings within 45 days of departure, full payment is required at the time of booking.
AMENDMENTS AND CANCELLATIONS: If you cancel your vacation or change your departure date, flight, duration, class of service, name, departure city, or destination on a public charter flight, the charges shown below become payable by you.
CHARTER CANCELLATION AND CHANGE PENALTIES: Charter per person ($) including taxes and fuel surcharges.
*Exclusive of any applicable third party supplier fees that may be up to 100% penalty. Booking change fees apply to departure date, flight, duration, class of service, departure city and destination changes. Charter name change fees/corrections–$25 processing fee plus applicable hotel penalties. Note: Some hotels do not allow name changes.
Your travel agent must notify Travel Impressions immediately of any changes or cancellations. All communications pre-departure must be via your travel agent. If you provide a substitute participant on a vacation, cancellation charges will be waived, but change fees apply; restrictions may apply.
CHARTER AIR CARRIERS: These special terms and conditions apply to those travel packages where Operator arranges for charter air transportation provided by one or more air carriers. All public charter flights on Alaska Airlines PC 16-102 (B737-800- 159 seats)/PC 17-082 (B737-800-159 seats); Allegiant Airlines PC 16-075 (A319-156 seats)/PC 16-115 (A319-156 seats)/PC 17-083 (A319-156 seats); Icelandair PC 17-076 (B757-200-183 seats); Miami Air PC 17-110 (B737-800-180 seats); Swift Air PC PC17- 075 (B737-800-174 seats or B737-800-189 seats)/PC17-103 (B737-400-150 seats or B737-300-148 seats); Viva Aerobus PC 17-104 (A320-180 seats)/PC 17-102 (A320-180 seats); Volaris PC 17-135 (A319-144 seats); XTRA Airways PC 15-095 (B737-800- 168 seats) and PC 16-103 (B737-800-168 seats) are operated by Apple Vacations, LLC. Operator reserves the right to substitute alternate air carriers if necessary. All air travel is subject to the terms and conditions of the operating air carrier. This information is current as of September 2017. For a current listing of public charter filings, visit applevacations.com/pcfilings or ask your travel agent.
Apple Vacations, as the Charter Operator, is the principal, and is not responsible, unless negligent, for the personal injury or property damage caused by any direct air carrier, hotel or other supplier of services in connection with the charter.
CANCELLATION OR MAJOR CHANGE: If Operator makes a "major change" or cancels the tour or travel package 10 days or more before the departure date, we will notify you or your travel agent in writing within 7 days of becoming aware of the change or need to cancel. Operator may not cancel a charter less than 10 days before the scheduled departure date, except for circumstances that make it physically impossible to perform the charter trip. Under these circumstances, we will notify you as soon as possible. Our only liability will be to return all monies paid or provide a refund in the form of a Travel Impressions credit. For International Flights only: Additional restrictions may be imposed on the flights by the foreign governments involved, and if landing rights are denied by a foreign government, the flight will be cancelled and you with receive a full refund. In accordance with federal regulations, a "major change" constitutes any of the following: a change in the departure or return date which Operator knows of more than 2 days before the scheduled flight date, unless the change results from a flight delay; any charter flight delay of more than 48 hours; a change in the origin or destination city for any flight leg, unless the change only affects the order in which cities in a tour package are visited; a substitution of any hotel; or a price increase occurring 10 or more days prior to departure and resulting in an aggregate price increase of more than 10%.
YOUR RIGHT TO CANCEL IN THE EVENT OF A MAJOR CHANGE: If Operator makes a "major change" before the departure date, you have the option to cancel and receive a full refund by providing Travel Impressions with written notice of cancellation within 7 days of receiving our notice of the "major change". If Operator makes a "major change" after the departure date, you have the option to reject the substituted hotel, changed date, origin, or destination of a flight leg and receive a refund of that portion of the tour package not provided; in this case you will receive a refund within 14 days of the return date for the tour package.
SECURITY AND DEPOSITS: Apple Vacations (Operator) has surety trust agreements with WSFS Bank, 724 W. Lancaster Ave., Wayne, PA 19087 for payment of any charter air package refunds as defined by the agreements. Under these agreements, unless you file a claim with Apple Vacations (or with the bank) within 60 days after termination of your vacation, both parties shall be deemed released from all liability to you. Termination means the date of arrival (or in case of a cancelled charter, the intended date or arrival) of the return flight.
These public charter flights are operated by:
© Copyright, 2017 Apple Vacations CST#2091950-40
If you booked a Charter Flight, you have the right to receive a full refund if you paid by credit card until these terms and conditions are agreed. You may also have other rights and remedies under applicable law.
THE INFORMATION IN THIS BROCHURE IS CURRENT AS OF THE DATE OF PUBLICATION (OCT. 2017) AND MAY BE DIFFERENT ON YOUR BOOKING OR TRAVEL DATES.
CHARTER OPERATOR - PARTICIPANT CONTRACT
In accordance with Department of Transportation (D.O.T.) regulations, this booking form must be signed and sent with payment at time of booking for passengers traveling on charter air (Dedicated Vacation Flights). TRAVEL AGENT: YOU MUST SUBMIT THIS ENTIRE PAGE and give copy to client.
Please mail to: Travel Impressions, ATTN: Customer Care, 425 Smith Street, Suite 2, Farmingdale, NY 11735.
I (we) have read and I agree to the terms and conditions above. o Agreed
Booking number: _________________________
First Name: _____________________________
Last Name: ______________________________
Street, City, State, Zip: ______________________________________________________________________
Telephone Number: _________________________________
Departure Date: ____________________________________ Return Date: ___________________________
Duration (# of nights): _______________________________
Departure Airport: __________________________________ Destination: ____________________________
Hotel/Tour Name: ____________________________________
Cost of trip: $ ________________________________________
Payment covers: o Deposit $ ___________ o Full Payment $ _____________________________________