El Dorado Maroma, a Spa Resort by Karisma
Carretera Cancun-Tulum, Km 55.3
77710 Playa del Carmen, Q.R., Mexico

Distance from hotel to town, 35 minutes. Distance from hotel to Cancun International Airport (CUN), 40 minutes.  

El Dorado Maroma, a Spa Resort by Karisma is located directly on spectacular Maroma Beach, one of the top beaches in the world. It's just 40 minutes south of Cancun Airport, 35 minutes south of downtown Cancun, 10 minutes north of Playa del Carmen and 15 minutes from the Playacar Golf Club. This is an upscale and intimate 128 room boutique hotel ideal for guests seeking active relaxation in an adults-only environment. El Dorado Maroma offers gourmet a la carte cuisine, luxurious suites and villas, beach butlers, a full-service spa and impeccable service. Guests also enjoy private sky massages on thatched-roof beach bungalows, plus a variety of water sports at the adjacent Marina Maroma activity center.  

Hotel Amenities (back to top)
  • Activities
  • Aerobics (aqua)
  • Bar (swim-up)
  • Bars/Lounges
  • Beach (onsite)
  • Beauty Salon ($)
  • Boat Rentals ($)
  • Concierge
  • Currency Exchange ($)
  • Doctor (on call) ($)
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Gift Shop ($)
  • Golf (nearby) ($)
  • Hospitality Desk
  • Internet Service ($)
  • Laundry Service ($)
  • Medical Services ($)
  • Multilingual Staff
  • Parking Facility
  • Ping Pong
  • Pools (outdoor) (3)
  • Poolside Beverage Service
  • Poolside Meal Service
  • Restaurants (7)
  • Safe Deposit Boxes (in room)
  • Sauna
  • Snack Bar
  • Spa ($)
  • Steam Bath
  • Suites (128)
  • Tour Desk ($)
  • Tours & Excursions $ ($)
  • Umbrellas (beach/pool)
  • Valet Service
  • Volleyball (beach)
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Site
Beach & Pool Butler Service Inclusions:  

• Serves your favorite drinks while you lounge on the beach or pool.  

• Provide sunscreen and towels  

• Provide newspapers, magazines & reading material  

• Provide Refreshment & Gourmet Bites  

• Provide cold scented towel service ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• This is an adults only hotel.  

Maximum Occupancy:  

2018 Jacuzzi Junior Suite - 2 adults.  

• Honeymoon Suite - 2 adults.  

• Mi Hotelito Beachfront - 2 adults.  

• Private Pool Jacuzzi Suite - 3 adults.  

• Swim Up Jacuzzi Suite - 3 adults.  

• Royal Suite - 2 adults.  

• Royal Swim Up Suite - 2 adults.  

• Presidential Studio - 2 adults.  

• Honeymoon Villa - 2 adults.  

• Honeymoon Beachfront Villa - 2 adults.  

• Connoisseur Villa - 2 adults.  

• Connoisseur Beachfront Villa - 2 adults.  

2019 Jacuzzi Junior Suite - 2 adults.  

• Honeymoon Suite - 2 adults.  

• Mi Hotelito Beachfront - 2 adults.  

• Private Pool Jacuzzi Suite - 3 adults.  

• Swim Up Jacuzzi Suite - 3 adults.  

• Royal Suite - 2 adults.  

• Royal Swim Up Suite - 2 adults.  

• Presidential Suite - 2 adults.  

• Presidential Studio Swim Up - 2 adults.  

• Honeymoon Villa - 2 adults.  

• Honeymoon Beachfront Villa - 2 adults.  

• Connoisseur Villa - 2 adults.  

• Connoisseur Beachfront Villa - 2 adults.  

Jacuzzi Junior Suite, (JJS) Romantically decorated suites in a blend of contemporary and authentic Mexican style feature a balcony or terrace, relaxing Jacuzzi, a marble top bathroom with double sinks, private toilette cabin and spacious closets. These suites are located near the beautiful beach, just steps away from a semi-private pool offering privacy in a quiet and tranquil atmosphere. Room size: 405 square feet/ 37.58 square meters.  

• Bedding: 1 king bed or 2 double beds.  

Honeymoon Suite, (HST) Oversized luxurious suites with a beautiful view, featuring a private terrace with a double bed perfect for enjoying the romantic Caribbean scenery, these suites offer an in-suite Jacuzzi for two, a comfortable living area and the exclusive "Aguas del Amor" outdoor shower. Room size: 588 square feet/54.67 square meters.  

Mi Hotelito Beachfront Suite, (MI5) Surrounded by the unique beauty of nature in the Caribbean, the romantically decorated suites offer a balcony or terrace, just steps away from a relaxing swimming pool and the gorgeous sands of Maroma Beach. Room size: 276 square feet/25.63 square meters.  

• Bedding: 1 king bed. View: Beachfront.  

Private Pool Jacuzzi Suite, These suites offer the ultimate in privacy where you can enjoy the Caribbean scenery from your own private pool. These suites feature the lovely outdoor shower "Aguas del Amor", romantic indoor Jacuzzi for two, iPod station, comfortably decorated plush seating area that includes a pull out bed. Room size: 588 square feet/54.67 square meters.  

• Bedding: 1 king bed.  

Swim Up Jacuzzi Suite, Enjoy the most luxurious suite; step right off your terrace into a lazy river that connects to the main pool with a unique swim up bar where you will enjoy fresh creations from the bartenders. These suites feature a romantic setting with Jacuzzi for two, a lovely outdoor shower "Aguas del Amor", a comfortable living area that includes a pullout bed, iPod station and an oversized terrace with chairs. Room size: 588 square feet/54.67 square meters.  

• Bedding: 1 king bed.  

Royal Suite(*), Royal Suites offer romance and intimacy with all the comforts and amenities, including a liquor cabinet with whisky, vodka, tequila and rum, a spacious bathroom and an oversized terrace or balcony that offers magnificent views to the ocean or the beautiful gardens.  

• Room size: 405 square feet/37.58 square meters.  

Royal Swim Up Suite(*), (RWY) Luxurious suites where you can step right off to your terrace into the lazy river that connects to the main pool. This suite offers romance and intimacy with all the comforts and amenities of the Swim Up Jacuzzi Suite plus a liquor cabinet with whisky, vodka, tequila and rum to enjoy during your stay. Room size: 588 square feet/54.67 square meters.  

12/23/2018 - 12/22/2018 Presidential Studio(*), (SPX) These suites are available with spectacular views of the tropical gardens or the turquoise water of the Caribbean located just steps away from the beautiful Maroma beach and a semi-private pool. All suites offer a king size bed, living space, including an oversized fully equipped kitchen, half bathroom, a marble top bathroom with double sink, private toilette cabin, spacious closets and Jacuzzi for two. Room size: 1,227 square feet/114 square meters.  

• Bedding: 1 king bed.  

12/23/2018 - 1/4/2020 Presidential Suite, TBA  

12/23/2018 - 1/4/2020 Presidential Studio Swim Up, TBA  

Honeymoon Villa(*), (8NL) These gorgeous suites combine the comfort of home with an enticing blend of textures, patterns and colors, living space with an open floor plan; the ground floor will offer you a spacious living area, dining area, half bath, marble bar, modern kitchen with coffee machine, premium national and international liquor and beer, wine and a terrace with access to your private tropical gardens that features your very own cozy pool. The second floor features a master suite, a master bathroom that includes a princess corner, double vanity, marble walk in shower, the famous outdoor shower "Aguas del Amor", in suite Jacuzzi for two, private toilet cabin, spacious closet and a balcony that offers views to the lush tropical gardens. For your convenience, Butler Service will be at your disposal where the Butler will ensure your preferences are in-suite in accordance to the pre-arrival format and to assist you during your stay. Guests staying 7 nights or more can enjoy one romantic in-suite dinner where one of the chefs will prepare a delightful four course inspired menu. Room size:  

• 1996 square feet/185.23 square meters.  

• Bedding: 1 king bed.  

Honeymoon Beachfront Villa(*), Inspired by your dreams, these harmonious two story suites feature a breathtaking view of the ocean. The ground floor features a spacious living area, dining area, full bathroom, marble bar, modern kitchen with coffee machine, premium national and international liquor and beer, wine and an oversized terrace with access to your personal pool and beach bed just a few steps from the powder white sand. The master suite, located on the second floor, features an oversized terrace with additional seating area and an outdoor relaxation bed where you can watch the sunrise. It also features a master bathroom with spacious closets, princess corner, double vanity, marble walk in shower, the famous outdoor shower "Aguas del Amor" and Jacuzzi for two to create the perfect ending to your evening. For your convenience, Butler Service will be at your disposal where the Butler will ensure your preferences are in-suite in accordance to the pre-arrival format and to assist you during your stay. Guests staying 7 nights or more can enjoy one romantic in-suite dinner where one of the chefs will prepare a delightful four course inspired menu. Room size: 1698 square feet/157.73 square meters. Bedding: 1 king bed.  

Connoisseur Villa, Guests will receive all inclusions of the Connoisseur Collection Program.  

Connoisseur Beachfront Villa, Guests will receive all inclusions of the Connoisseur Collection Program.  

Connoisseur Collection Program Guests staying in the Connoisseur rooms will receive the following inclusions:  

•  

• Connoisseur phone line to assist with planning your vacation, pre-schedule dinner reservations, spa treatments, activities, excursions, and special requests  

• Premium branded bathroom amenities -15% discount on food & beverage expenses (premium wines and liquors) and all spa services  

• Customizable bar (from Gourmet Inclusive menu)  

• Escorted by your Mayordomo and in-room check in  

• Pillow menu  

• Aromatherapy menu  

• Cellphone to use during your stay  

• Priority seating at hotel restaurants  

• Personalized bathrobes  

• Dessert trays during turndown service  

• Fruit baskets  

• Espresso machines  

• Premium coffee and teas  

• Smart TV  

• Daily selection of newspapers/magazines  

• Dedicated Mayordomo  

• Gourmet Inclusive  

• Dedicated beach beds  

• Unlimited romantic beach/pier dinners (must be prearranged with Mayordomo 24 hours in advance)  

• Nightly turndown gifts  

• Departure gift  

• Private roundtrip airport transfer for up to 5 people  

• Welcome bottle of champagne  

 

 

 

 

 

(*) Denotes on request basis only, no allotment given.  

All accommodations include: ceiling fan, safe deposit box, sprinkler system, CD/DVD player, rollaway bed (on request), alarm clock, shower, coffee maker, telephone (direct dial), radio, Jacuzzi, room service (24-hour), balcony, hairdryer, smoke detector, television, refrigerator, air conditioning and mini-bar.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Chakay Swim Up Bar, Located in the pool next to building 12. The bar features Gourmet Inclusive premium beverages, soft drinks, a wide selection of juices and non-alcoholic beverages.  

Breakfast Hours: 7:00am -12:00pm Lunch Hours: 12:00pm - 5:30pm Dinner Hours: 5:30pm- 10:00pm  

Rick's Bar, Offering a wide selection of national and international premium brands, this classic Mexican ocean front bar allows for relaxation and fun all in one, featuring pool tables, music and great drinks.  

Swim Up Bar 24, Located next to the Mi Hotelito Beachfront section, this ocean-front bar serves Mexican beers, an exciting variety of tropical drinks, cheladas prepared to taste and healthy energizing drinks in a laid back Caribbean atmosphere.  

Swim Up Bar Mio, Located in the main pool where you can enjoy an exciting variety of tropical drinks and Mexican beers, prepared by professional bar tenders.  

Papitos Gourmet Beach Club, Features an interactive culinary experience in an open kitchen concept, offering a themed lunch menu throughout the week: Skewers Festival, Boutique Burger, Taco Bar, Fish Market, BBQ, Spanish Paella and Prime Rib; while enjoying a breathtaking ocean view. Open for breakfast and lunch.  

Caribbean Grill Restaurant & Terrace, Sit back and enjoy the Caribbean lifestyle at this contemporary venue. The Chef's create Mexican Caribbean delights in avant-garde style infusing the freshest local tropical ingredients. Enjoy the breeze on the open air terrace.  

• Enjoy a relaxing dinner or celebrate a special moment with your friends at the Chef's table. Open for dinner.  

Dinner Hours: 5:30pm -10:00pm  

Kiyoko, Kiyoko restaurant is a mystical combination of heaven and ocean. In this tasteful setting you will experience Asian inspired cuisine served in the most creative ways. Sushi, Sashimi, and Teppanyaki are only some of the delicious mouthwatering dishes found on the menu.  

• Kiyoko provides its guests with a very intimate dining atmosphere as well as chef interaction. Open for dinner.  

Cuisine: Pacific Rim.  

Lima Limon, Lima Limon offers the chance to explore the authentic and diverse flavors of Peruvian gastronomy. With the perfect setting overlooking the renowned Maroma Beach, the restaurants contemporary design provides the perfect backdrop for Lima Limons signature ceviches.  

Dinner Hours: 5:30pm -10:00pm  

Mio Cuccina Italiana, Providing intimate Italian dining using a traditional approach, Mio features creative cuisine from Italy's sunny coastal and inland areas. Enjoy a variety of ocean fresh fish Carpaccio, Fruti di Mare and exquisite pasta among other succulent dishes with authentic ingredients in a relaxing and romantic atmosphere. Open for breakfast, lunch and dinner.  

Cuisine: Italian.  

Sabores Restaurant, Sabores restaurant serves irresistible Mexican specialties with international flair are served as well as fresh seafood dishes caught daily for the traveling epicurean or enjoy a very intimate environment. The Chef uses the latest culinary techniques to make every bite an unforgettable experience. Open for dinner.  

Cuisine: Mexican.  

Dress Code:  

• To enhance the unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants:  

•  

• Recommended for Gentleman: Long pants, collared shirts, casual shoes.  

• Permitted for Gentleman: formal Bermuda, dress sandals.  

• Recommended for Ladies: Dresses, skirts, long pants, shoes, capri pants, elegant sandals.  

• Not Permitted: Baseball caps, peaks, tank tops, flip flops, sport shorts.  

Package inclusions are subject to change.  

Bonus Features (back to top)

 

• Afternoon tea  

• Bottled water  

• Chaise lounges  

• Coffee/Tea (in room)  

• Daily activities  

• Welcome Drink  

• Parking  

• Towels  

• Use of Fitness Center  

• Watersports (Non-Motorized)  

• Morning coffee  

Miscellaneous Information (back to top)

 

Environmental Levy The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors. From 01/01/18 onwards, hotels will collect $20 Mexican pesos per room per day. The proceeds will be deposited in an environmental trust to fund local projects.