Harborside Resort at Atlantis
One Casino Drive
Paradise Island
Bahamas

Distance from hotel to Lynden Pindling International Airport (NAS), 30 minutes.  

Set just across the Marina from Atlantis, Harborside Resort at Atlantis guests enjoy full access to all the facilities of Atlantis, Paradise Island, combined with the home-away-from-home amenities that only a spacious, private villa can offer. The resort consists of 392 one-, two- or three-bedroom villas and features a harbor front restaurant and pool area, hot tub, children's pool with fountains, fitness facility, sundry store and all-day shuttle service to the Atlantis.  

Hotel Amenities (back to top)
  • Fitness Room
  • Internet Access ($)
  • Pool (children's)
  • Restaurant
  • Sundries Shop
Jetted Spa Shuttle Complimentary daily/continuous shuttle service to the Atlantis. Pool Zero Entry Free Form Pool Miscellaneous Amenities  

• Controlled Access Gate  

• Shuttle to Grocery Store (nearby) ($) ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 4:00 pm Check-out-time: 10:00 am  

Early check-in/check-out policy: Late Check-out Fee: A late check- out fee per room will be applied to those guests that check-out after the stipulated check-out time without prior approval from a member of the management.  

 

Children Policy:  

• Children's age break varies and is subject to change.  

Maximum Occupancy:  

Maximum occupancy varies by accommodation and is subject to change.  

One Bedroom Deluxe Villa(*), 521 square feet, all the comforts of home have been assembled for your enjoyment in the 1-Bedroom Villa. The luxurious amenities provide a relaxing oasis in this tropical paradise.  

• Luxurious bedroom with king bed, remote control color cable TV.  

• Jetted bathtub.  

• Full sleeper sofa in living room.  

• Separate living room and dining area.  

• Fully equipped kitchenette with refrigerator, dishwasher, two-burner stovetop, microwave-convection oven, toaster, coffee maker and blender.  

• Entertainment center featuring remote control color/cable TV in living room, DVD/VCR player.  

• Washer and dryer.  

• French balcony on all units except corner unit has a private terrace with table and chairs.  

• Private safe.  

• Ceiling fans throughout.  

• Crib and highchair allowed.  

• Sleeps up to 4 guests with existing bedding.  

One Bedroom Premium Villa(*), 868 square feet, The One-Bedroom Premium Villa offers designer-appointed amenities in spacious surroundings. Everything from the luxurious king bed to the fully equipped kitchen have been selected with your comfort in mind.  

• Luxurious bedroom with king bed, remote control color cable TV.  

• Jetted bathtub.  

• Queen sleeper sofa in living room.  

• Separate living room and dining area.  

• Fully equipped kitchen with refrigerator, dishwasher, four-burner stove top, microwave convection oven, toaster, coffee maker and blender.  

• Entertainment center featuring remote control color/cable TV in living room, DVD/VCR player.  

• Washer and dryer  

• Private terrace or balcony with table and chairs  

• Private safe  

• Ceiling fans throughout  

• Crib and highchair allowed  

• Sleeps up to 5 guests with existing bedding.  

Two Bedroom Deluxe Villa(*), 918 square feet, the comfortable 2-Bedroom 2-Bath Villa is a spacious, beautifully appointed vacation home. No detail has been overlooked in the fine furnishings or in providing for every need and comfort. Bring the family or bring some friends. There's plenty of space and privacy for all.  

• Two luxurious bedrooms - master bedroom with king bed, color cable TV, jetted bathtub, and walk-in shower.  

• Second bedroom with queen bed, color cable TV and private bathroom.  

• One queen sleeper sofa in living room  

• Separate living room and dining area  

• Fully equipped kitchen with refrigerator, dishwasher, four-burner stove top, microwave convection oven, toaster, coffee maker and blender.  

• Entertainment center featuring remote control color/cable TV, DVD/VCR player.  

• Washer and dryer  

• Private terrace with table and chairs  

• Private safe  

• Ceiling fans throughout  

• Crib and highchair allowed  

• Sleeps up to 6 guests with existing bedding.  

Two Bedroom Premium Villa(*), 1,389 square feet, this spacious floor plan can be used as one complete unit or two separate units, each with its own living room, dining area, and kitchen. Or reserve one side of the villa at a time and enjoy two spectacular vacations.  

• Master bedroom with king bed, color cable TV, jetted bathtub, walk-in shower.  

• Second bedroom with queen bed, color cable TV and jetted bathtub.  

• One queen sleeper sofa in the Premium living room, and one full sleeper sofa in the deluxe living room.  

• One kitchen and one kitchenette with refrigerators, dishwashers, stovetop burners, microwave-convection ovens, DVD/VCR player in each living room, washers, dryers.  

• Private terrace with table and chairs.  

• Private safe.  

• Ceiling fans throughout.  

• Crib, and highchair allowed (crib and highchair allowed in deluxe unit).  

• Sleeps up to 9 guests with existing bedding.  

Three Bedroom Deluxe Villa(*), 1,486 square feet, this spacious floor plan can be used as one complete unit or two separate units, each with its own living room, dining area, and kitchen.  

• Three luxurious bedrooms - master bedroom with king bed, color cable TV, jetted bathtub, and walk-in shower.  

• Second bedroom with queen bed, color cable TV and private bathroom, third luxurious bedroom with king bed, color cable TV, and jetted bathtub.  

• One queen sleeper sofa in two-bedroom living room, one full sleeper sofa in deluxe living room.  

• One kitchen and one kitchenette with refrigerators, dishwashers, stovetop burners, microwave-convection ovens, DVD/VCR player in each living room, washers, dryers.  

• Private terrace with table and chairs.  

• Private safes.  

• Ceiling fans throughout.  

• Crib and highchair allowed.  

• Sleeps up to 10 guests with existing bedding.  

Please Note:  

• Handicap Facilities: 8 handicapped rooms exist but cannot be guaranteed.  

• Handicapped rooms are on request basis only. Wheelchairs are available for rental.  

Villa Amenities Harborside Resort's 1-, 2-, and 3-bedroom villas are a complete home away from home with generous space and the comforts and conveniences you expect from a world-class vacation home.  

• Washer and dryer.  

• Full sofa bed in living room.  

• One bedroom premium, two-bedroom deluxe and three-bedroom villa bathrooms feature a jetted tub.  

• Terrace or balcony with table and chairs.  

• Tile entry, kitchen and bath.  

• Tropical designer furnishings.  

• Ceilings fans throughout.  

Other Villa Details:  

• All Villas have spacious floor plans with living room, dining area, kitchen, full bath and bedroom. Villas overlook the pool, lush tropical courtyards, Atlantis Marina or Nassau Harbour.  

Living Room:  

• All Villas have a living room with a full or queen-sized sleeper sofa, entertainment center featuring cable television, video cassette player and CD player.  

Kitchen:  

• All villas have either a full kitchen with range, refrigerator, microwave, dishwasher, coffee maker, toaster, washer and dryer or a kitchenette with range.  

(*) Denotes on request basis only, no allotment given.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Lagoon Bar, Enjoy scenic open-air views of Predator and Paradise Lagoons while sipping frozen drinks and cocktails during the day.  

Moon Bar, is the newest bar and lounge, centrally located on the main Casino floor. The Moon Bar's main focal point is a marine habitat with moon jellyfish directly behind the bar. Featured cocktails, an extensive wine collection, a plethora of draft beer options and a selection of cigars are available.  

The Beach Bar, Beach Bar is back and serving signature Bahamian drinks! Located in front of The Beach.  

The Coral & The Beach Lobby Bar, The relaxing surroundings of the lobby lounges are great places for people-watching and enjoying cocktails, coffee, tea, and refreshing beverages.  

The Point, enjoy refreshing cocktails while watching the majestic yachts and sailboats navigate Nassau Harbor and the Marina channel entrance.  

Pirate Republic, Rated one of the best micro-breweries in the Caribbean and currently the only craft brewery in the country, Pirate Republic offers guests a variety of local beers, complemented by bar talk about the history of pirates in The Bahamas and surrounding islands. The first outpost of the original Nassau location, the brewery features drafts and flights from Pirate Republics signature menu, ranging from the Black Beerd Stout (chocolate malt), to the iconic Island Pirate Ale (flagship Bahamian India Pale Ale) and Gold and Haze of Piracy (wheat-based Belgian Ale). Pirate Republics light bites range from fresh jerk chicken to ahi tuna and a specialty sausage menu.  

Cafe Martinique, Atlantis guests and vacationers on Paradise Island will find a culinary treasure in Marina Village, where Chef has recreated the luxury and legendary ambiance of Cafe Martinique-originally made famous by its appearance in the 1965 James Bond classic, Thunderball. The re- imagined restaurant surrounds and pampers diners with old-world elegance and iconic style-including a wrought-iron birdcage elevator, a dramatic mahogany staircase, and elegantly etched glass windows, rivaled only by the delectable menu of the Classic French gourmet fare for which lead Chef is known.  

Riverbend Cafe, Fresh-baked 18 pizzas by the slice, wraps, salads and ice cream.  

Breakwaters Grill, Burgers, sandwiches, salads, fresh fruits and vegetable stick  

Cave Grill, Experience close-up underwater views of a thriving marine habitat while taking in a quick lunch in a Bahamian cave or on the patio overlooking the ocean.  

Mayan Cart, Serving healthy wraps, fresh fruit grab bags, and vegetable sticks and dips.  

Dragon's, Unwind and enjoy a cocktail and great music in Atlantiss ultra lounge, just off the Casino floor and steps away from the gaming action.  

Plato's, Just off the The Royal lobby, this recently renovated lounge has been completely transformed in layout and design. Catch sports events on one of four large flat screen TVs or unwind with live nightly entertainment in the raised lounge area. A patisserie offers quick bites for breakfast, dinner or a late night snack, which you can enjoy in the library lounge.  

Marina Pizzeria, Order a traditional pizza pie with your favorite toppings at this modern, dockside pizzeria.  

Bahamian Club, As iconic as Atlantis itself, The Bahamian Club is an experience in Bahamian culture, flavor and service, a true dining experience. Dark woods, plush fabrics and intimate seating greet diners in a room for all occasions. Bahamian flavors, aged steaks and chops and fresh local fish in an inviting club room setting all lend towards a dining experience that wont soon be forgotten.  

Beach Bites, Healthy, on-the-go choices including wraps, salads, fresh fruits and vegetable sticks.  

Carmine's, Resort guests can enjoy the lively atmosphere, family-style dining experience, and classic Italian cuisine of Atlantis Paradise Islands recreation of this ever-popular New York institution.  

• Select from an array of fine Italian wines, including a private label magnum, and dine on sumptuous platters of classic Italian recipes such as chicken scarpariello, shrimp scampi, fried calamari, and veal saltimbocca. All platters are served in abundant portions to share with family and friends. Diners are forewarned to leave room for dessert the Titanic, an ice cream laden chocolate torte, is sure to leave entire families satisfied and smiling  

Casa D' Angelo, Tuscan Entrees, Southern Italian Accents and Caribbean flavors meet as Chef brings his Italian eatery to Atlantis.  

• Gourmands vacationing on Paradise Island are invited to sample an extensive menu ripe with traditional Tuscan fare. Extraordinary combinations of flavors and textures and an extensive wine list offer the perfect paring to every meal. Begin your evening with antipasti such as Beef Carpaccio or Bufala Caprese, select one of Chef signature dishes such as Veal Chop Milanese or Herb-Crusted Rack of Lamb and finish with an espresso-soaked tiramisu. Buon Appetitio!!  

Chop Stix, Resort guests are invited to stimulate their senses and awaken their taste buds at Chop Stix, a gourmet restaurant where contemporary Chinese cuisine meets Pacific influence. Only the freshest, highest- quality ingredients are used to prepare delicious meals that satisfy any vacationing connoisseurs palate. Guests can start with traditional favorites such as spicy soy chicken dumplings or pan fried pork potstickers, and move on to sample a variety of unique entrees-including wok seared grouper and coconut mango curry chicken.  

• Chop Stix is a true culinary destination at Atlantis.  

Dive In, Tasty barbeque items are rubbed with a blend of exotic local herbs and spices then basted with a smokey molasses barbeque sauce. Enjoy it 'al fresco' with sweeping views of The Royal and the majestic flying fish fountain.  

Frankie Gone Bananas, brings a taste of the islands rich culinary flavors to Atlantis. A favorite of Nassau residents for years (with its original location situated at Arawak Cay), Frankies is renowned for its fish fry the flavorful marriage of fresh seafood and spices battered and fried to perfection. The new Marina Village outpost offers guests a range of Bahamian dishes, from Coconut n Kalik Soup (infused with local beer), Mahi Mahi and cracked conch to fresh lobster tail accompanied by signature island staples: peas n rice, mac n cheese and fried plantains.  

• Guests of Frankies can also sip on Bahamian cocktails infused with specialty ingredients, which include the rum-based Goombay Smash, a secret recipe which originated in the out island of Abaco, and Sky Juice, a traditional blend of Gin, coconut water and sweet milk that locals cant live without.  

Lagoon Bar & Grill, Vacationers are invited to enjoy lunch on an open- air terrace under an aquatic painted domed ceiling of the Lagoon Bar & Grill. Discover some of Atlantis most scenic views and watch sharks swim by as you enjoy fresh salads, sandwiches, and individual pizzas.  

Mosaic, Atlantis' Mosaic represents a fresh concept in custom-made casual cuisine. Mosaic is a Mediterranean-influenced restaurant that presents guests with action cooking stations where dishes ranging from fresh fish to Churrasco are prepared on demand.  

Murray's Deli, Resort guests can enjoy majestic views of Atlantis Marina and 1950s decor at this New York-style restaurant. Vacationers can enjoy smoked fish, matzo ball soup, towering deli sandwiches, brisket and more.  

Nobu, Gourmands on Paradise Island can indulge their passion for gourmet Japanese cuisine at Chef Nobu Matsuhisa's famed restaurant, Nobu. Framed by a glowing green archway and located just off the casino floor, Nobu's unique ambiance and intimate dining experience are simply not to be missed. The restaurant's perennial popularity and devoted following are a tribute to the Chef putting his own spin on traditional Japanese fare. A large bar and entryway provide seating for dinner guests, as well as those simply looking to relax with a glass of wine or cocktail. In addition to two small-scale dining areas on either side of the main dining space, Nobu also boasts a hidden "jewel," the sake cellar.  

Olives, Chef introduces his famed Olives restaurant in its first Caribbean venture. Featuring his signature open kitchen and Mediterranean cuisine, Olives Atlantis provides a social and interactive dining experience for guests in the bustling Atlantis Casino. Olives Atlantis offers a warm, casual dining experience with a three-meal-a-day menu, featuring world- renowned chef's signature interpretive Mediterranean cuisine, as well as a variety of coastal dishes prepared using high-quality, seasonal, and fresh ingredients. Olives Atlantis features an expansive open kitchen where English's team prepares dishes from a rotisserie grill, where guests can enjoy made-to-order cuts of meat and grilled fish, such as the fresh catch-of-the-day. The Raw Bar offers a large fresh seafood display with daily offerings of shellfish, clams and oysters, and a wood burning oven showcasing English's infamous thin-crust flatbread pizzas. The one-of-a-kind, Italian-made SuperNova pasta machine produces a selection of fresh, handmade pasta dishes that entice and delight patrons. Guests can also sit and sip on Olives' award-winning wines and delicious cocktails as they take in the energy and excitement of the Atlantis Casino. The restaurant is open until 3:00am to satisfy late-night dining requests for those guests in the casino or Atlanti's adult nightclub, Aura.  

Pisces, Fish & chips, conch fritters and sandwiches available to enjoy on the patio or to take to go.  

Poseidon's Table, Atlantis newest buffet dining restaurant offers a bountiful breakfast buffet with an array of morning favorites. At dinner you will find eclectic cuisine choices from a Mexican Grill Station featuring fresh made tortillas and a Tandoori Oven serving Indian favorites to a Japanese Sushi Station and a Traditional Meat Carving Station.  

Shark Bites, This casual restaurant and bar, located at the base of the Mayan Temple, features a relaxed atmosphere with food available al fresco. Burgers, sandwiches and refreshing cocktails, plus great fast food and kids meals to go.  

Sip Sip, The celebrated Harbour Island eatery, is now open at The Cove Pool, with seating poolside and in the sand, on Paradise Beach. The barefoot, Bahamian feel, combined with a culinary experience featuring the freshest, locally sourced seasonal ingredients is only surpassed by the commitment to supporting local fishermen and farmers. Sip Sips favorites include the Spicy Conch Chili and Conch Salad, Lobster Quesadilla and Grouper Reuben. Dishes featuring limited fresh or seasonal ingredients, from Bahamian-grown arugula and heirloom tomatoes to pineapples and mangoes, are featured on the blackboard menu and change daily. The dessert menu includes the famous Sip Sip Carrot Cake with Ginger Caramel, along with homemade ice creams and Fresh Coconut Cream Cheesecake. Chef passion for savory, sweet and spicy Caribterranean flavors shines through in exclusive cocktail recipes created for The Cove, while popular sips include the signature Sip Sip Rum Punch, Sip Sip Sky Juice, a trio of Sip Sip Margaritas, Passion Fruit Sangria and the Watermelon-Vodka Cooler. Sip Sip is located at The Cove Pool. You must be 18 or older to enter.  

The Point Restaurant & Bar, Situated along Nassau Harbor, The Point at Harborside Resort features a dinner menu boasting a selection of salads and sandwiches, as well as steak, chicken and seafood prepared with a uniquely Bahamian flair. The Point is perhaps the perfect place for vacationers on Paradise Island to view a breathtaking Caribbean sunset.  

The Village Burger Shack, Atlantis newest restaurant, The Village Burger Shack offers guests a casual, family-friendly dining experience with indoor and alfresco dining. The menu features a selection of gourmet burgers, fresh fish, vegetarian dishes, salads, an extensive list of sides, and unique shake combinations and beverage selections.  

• Located in Marina Village.  

Virgil's Real Bbq, Enjoy barbeque steeped in the storied tradition of the South and created using the world-famous BBQ styles of Tennessee, Kentucky, Texas, the Carolinas and Missouri. Family-style dining is taken to new heights in this rustic and casual restaurant by using a range of rubs and marinades, all enhanced by hours of gentle smoking over hickory, oak, and fruit woods. Guests can enjoy a delicious dinner of Virgils famous BBQ platters with home-style sides like smoky Memphis BBQ Beans, and finish off with sweet favorites like fresh fruit cobbler. Virgils is the ultimate go-to restaurant in The Bahamas for a touch of the South.  

Splashers Snack, Light poolside dining includes pizzas, panini sandwiches, kid's meals and more.  

Seafire Steakhouse, High-pitched ceilings and large chandeliers are paired perfectly with rustic brick, illuminated amber glass, and eclectic artwork at Seafire Steakhouse. The painted pressed metal ceilings and mosaic flooring create an ambiance and atmosphere perfect for a modern steakhouse. Resort guests can dine on an extensive menu of rich, smoked, seared, or grilled flavors and mouthwatering fare.  

• Tempting starters such as classic shrimp cocktail and coriander crusted beef carpaccio complement entrees of lemon-pepper tuna, sweet Bahamian lobster tails, and the finest cuts of prime beef. The menu introduces a variety of signature martinis and offers an extensive collection of fine winesand even a traditional butchery counter with a retail wine selection.  

Meal Plan Options (back to top)

 

Terms & Conditions for all Dining Plans:  

• The 2-course CDP, 3-course GDP and 3-course PDP are available to all guests of Atlantis Beach Tower, Coral Towers, Royal Towers, Harborside Resort at Atlantis, The Reef Atlantis and The Cove Atlantis.  

• Dining plans must be purchased no later than the end of the dinner period on the day of arrival, for a minimum stay of 2-nights and for the full duration of the guest stay. Plans begin with dinner on the night of arrival and end with breakfast on the day of departure.  

• 7.5% Value Added Tax (VAT) and mandatory 15% gratuity are included in the cost of dining plans.  

• All guests sharing a room must purchase the same dining plan. Guests 12 years and older are considered adults and required to purchase the same dining plan as their parents.  

• All guests in a room on a dining plan must dine together, at the same time and at the same restaurant.  

• To ensure a seamless check-out experience, guests must request separate checks when dining with guests from other rooms.  

• For accounting purposes, guests are required to sign checks for each meal; the cost of plan inclusions will not appear on the guest room folio.  

• Children 11 and under must order from the kids' menu at all venues where kids menus are offered. Should children choose to order from the full menu, they will be charged at adult retail prices.  

• Dinner reservations are required for Bahamian Club, Casa D'Angelo, Carmine's, Chop Stix, Seafire Steakhouse, Olives and Virgil's BBQ.  

• It is strongly recommended that reservations be made in advance of arrival over high-demand travel periods. To avoid the $50.00 per person "no show" fee, reservations must be cancelled by 4:00pm on the day of the reservation.  

• Toll free dining reservations may be made in advance of guest arrival by calling 1(888)526-0386 from the USA or (242)363-3000, ext. 29, or via email at PID-DinnerReservations@atlantisparadise.com. A valid room reservation is required.  

• Children ages 6 and older are welcome to dine at Casa D'Angelo however, neither high chairs nor booster seats are available.  

• Dining plans do not include lunch or Kosher meals.  

• The value of unused meals is non-refundable, may not be redeemed at non- participating restaurants or in conjunction with mini-bar or room service orders.  

• Alcoholic beverages, sports drinks, bottled water and canned or bottled beverages are not included.  

• Restaurant days and hours of operation, openings, restaurant names and participating restaurants are subject to change without notice.  

• Surcharges may apply to some menu items.  

• Dining attire guidelines exist for all restaurants.  

• Dining Plans are subject to change without notice, and are not applicable to groups.  

Miscellaneous Information (back to top)

 

Minimum Age Requirement Policy for Room Reservations:  

• An individual must be at least 21 years of age in order to secure a confirmed reservation and must present a valid credit card in that individual's name at time of check-in.  

If under 21, the guest must be traveling with a family group or a group that is paid for by a master account. At no other time will a reservation be confirmed under the name of someone who is less than 21 years of age. Guests may be asked to present photo ID upon check-in.  

Internet Access:  

• Wi-Fi internet access is available at an additional cost (per room, per day) to all guests.  

• Wi-Fi access is available in all guestrooms, lobbies and pool decks.  

• Up to 4 devices per room are included in the daily charge.  

General Information:  

• Rates vary based on the nights booked (Mid-week vs. Weekend). Mid-week is Sunday-Thursday and Weekend is considered Thursday, Friday & Saturday.  

• (**) Change in Dolphin Cay Policies for 2018:  

• Effective dates: 01/01/18-12/31/18  

• Programs at Dolphin Cay may be sold only to guests of Atlantis, Paradise Island's 6 resorts (Beach, Coral, Royal, Cove, Reef and Harborside) and established partners as well as Bahamian citizens/residents.  

• The established partners are:  

• Paradise Island Hotels: Bay View Suites, One&Only Ocean Club, Comfort Suites, Paradise Harbour Club & Marina, Paradise Island Beach Club, Sunrise Beach Club & Marina, Warwick Paradise Island, Riu, Club Landor Resort  

Nassau Hotels: Albany, Lyford Cay, British Colonial Hilton Nassau, Melia, Sandals Royal Bahamian, Breezes Bahamas, Courtyard by Marriott.  

• Cruise Lines: Carnival Cruise Lines, Celebrity Cruise Line, Disney Cruise Line, MSC Cruises, Norwegian Cruise Line, Royal Caribbean International, Other Cruise Line.  

• *Note: We do not sell all partners mentioned above in the product line.  

• This is a complete list for informational purposes only.  

2018 Dolphin Cay Dolphin Interactions - Terms & Conditions:  

• Effective dates: 01/01/18-12/31/18  

• The interaction net rates are per participant (persons of all ages), per session.  

• Sessions may be sold only to guests of Atlantis, Paradise Island (Beach, Coral, Royal, Harborside, Cove and Reef).**  

• Inventory is available on a free-sell/sell and report basis, and subject to close-outs.  

• All reservations, amendments and cancellations must be reported daily by email. Reservations, amendments and cancellations emailed or faxed to any other email address (than the one provided) or fax number may not be processed.  

• Manifests must include the following information for each reservation sold: Guest name(s), Guest ages (if 13 or younger), Session date and type of interaction (Shallow or Deep Water) and Your booking ID or file number.  

• Specific session times may be scheduled 48 hours after bookings are reported.  

• It is imperative that your clients be instructed to contact the Dolphin Cay Reservations Desk at 1-888-855-8525 or 954-809-2801 within 2 weeks of making their hotel reservations to reserve their session time. Please note that they may not be scheduled for the guest's arrival or departure day.  

• To receive their session, your clients must present a voucher or printed confirmation for each reservation upon arrival at Dolphin Cay that includes, at minimum, the following: Guest name(s), Session date type of interaction (Shallow or Deep Water), Operator booking ID or file number, Stipulation that tickets are non-refundable, non-transferable and that they have no cash value.  

• Any inquiries regarding net bookings for Dolphin Cay must be directed to Dolphin Cay Reservations at 1-888-855-8525 or 954-809-2801 between 9:00am and 5:00pm EST Monday through Friday, excluding major US holidays.  

• All programs are subject to availability. Should the need arise for Dolphin Cay to close any date, you will receive a close-out notice and be required, within 24 hours of notification, to report any bookings sold and not yet reported for the period concerned. All bookings reported at that time are confirmed upon receipt of a confirmation notice from Dolphin Cay reservations.  

• There is no penalty for Dolphin Cay reservations cancelled 15 days or more prior to session date.  

• A 100% cancellation penalty will apply to Dolphin Cay reservations cancelled 14 days or less prior to the session date.  

• Changes made 2 days or less prior to session will incur a $50.00 revision fee.  

• In the event of inclement weather as defined by Dolphin Cay, programs will be rescheduled without penalty.  

• Guests arriving 10 minutes or later from the start of the session will be considered "no-show". No-shows are non-refundable.  

• Hours, prices, inclusions as well as terms and conditions noted above are subject to change without notice.